There’s something unique about a law firm, or any company for that matter, where one of the initial tasks of the founding partners was to set down their operating principles and a mission statement. There’s also something particularly telling about a firm that begins its list of principles by stating: “We distinguish ourselves by satisfying our clients with great caring service and developing strong client relationships. Therefore, we try our best to respond to client inquiries the same day when possible.”
Client service is just as important for the family law office in Summit, New Jersey of Javerbaum Wurgaft Hicks Kahn Wikstrom & Sinins, PC (“JWHKW&S”) (formerly Ceconi & Cheifetz, LLC) as its ten operating principles. When Lizanne J. Ceconi and Cary Cheifetz founded Ceconi & Cheifetz in 1999, they were and remain committed to providing quality service to clients on a personal level. The merger with JHWKW&S allows for access to a full-service law firm of over 80+ lawyers with a personal touch.
We are a team, and we support each other and work together to achieve common goals.” The result, says Ceconi, is that they can draw on the expertise and experience of all in the firm when necessary. “This is all about what’s best for the client, not what’s best for an individual attorney.”
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“We try to come up with creative solutions and to help them prioritize,” says Cheifetz. “I think one of the most important things is helping a client decide what they really want, and then we figure out how to get that for them.”
Arriving at a satisfactory result may necessitate the use of outside experts such as family therapists, real-estate appraisers, accountants, and firms that do business evaluations. And whenever necessary, JWHKW&S can turn to a well-considered roster of professionals.
In all its years, our lawyers have developed a reputation for being honest, respectful, and effective, but it is the final paragraphs of the firm’s mission statement that truly explain the reasons for its success. It is “our personal commitment to our client. That commitment is a pledge to counsel, to educate, and to work together to achieve realistic goals and objectives. We want to make a difference in each client’s life.”
It’s an approach that seems to be working.